TERMS AND CONDITIONS

The Terms of Use and the Privacy Policy shall comprise a lawfully crucial consensus between True Care Counselling and its Users. The User is considered to have read, comprehended, recovered, consented to, and received all the terms and conditions in the Terms of Use and the Privacy Policy for operating the Website or helping its Services. For any User that does not conform to any of the terms and conditions in the Terms of Use Agreement, compulsorily, please do not utilize or benefit from any Services and exit the Website. Your access to the Website and the Services will be exclusively at the constraint of True Care Counselling at https://truecarecounselling.in/.

Our Payments Policy

  • According to the website’s pricing system, True Care Counselling will charge for the services generated. You decide to settle for the services before utilizing them if you use the ones noted there as subject to the amount.
  • You additionally agree not to encounter any conflict concerning the fee for the services in any manner because you are determined to do it willingly and free from pressure.
  • You additionally express that you have read and acknowledged the Terms & Conditions of the Payment delivered to you when you proceed to pay for the paid services.
  • True Care Counselling receives payments from users via third-party payment mode. Orders withdrawn or performed inaccurately due to payment issues are not True Care Counselling’s responsibility. Although True Care Counselling takes every protection when performing with third-party settlement providers, it has no control over its methods, techniques, technology, or workflows. It is, accordingly, not accountable for any mistakes these companies create.
  • Users have no right or say to control the fee that True Care Counselling will assess users, which will be determined exclusively by True Care Counselling.

Our Cancellation, Rescheduling and Refund Policy 

The client comprehends that counselling sessions are scheduled in refinement. The lowest notice period may be needed if the client is required to cancel or reschedule an appointment. Failure to deliver convenient notice may result in a cancellation payment.

There is no cancellation and refund policy at True Care Counselling. The counselling fees will not be refunded if the candidate does not get funding for the counselling we receive. The fees shall not be reimbursed after our counselling centre has received them. Cancellation will also not be taken after the cost has been paid. The individual will only pay counselling charges at True Care Counselling. 

Our Rights and Responsibilities

The client has the freedom to acquire professional and honest counselling services. The client is trustworthy for delivering accurate and genuine information, vigorously experiencing counselling, and communicating any worries or queries to the counsellor.